Privacy Policy
At V Spec Detailing & Care, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information when you:
Contact Us: Name, email address, phone number, and vehicle details when you inquire about our services.
Create an Account or Join the Owners Club: Name, email, vehicle information, and membership preferences.
Book Appointments or Purchase Services: Payment details, billing address, and service preferences.
Browse Our Website: Non-personally identifiable information such as IP address, browser type, operating system, and page interactions.
2. How We Use Your Information
We may use your information for the following purposes:
To Provide Services: To respond to your inquiries, schedule appointments, and fulfill your service requests.
To Improve Our Services: To enhance the customer experience, improve our website, and analyze usage trends.
To Process Payments: To complete transactions for services and memberships.
To Communicate with You: To send you service updates, appointment reminders, promotions, and other information related to our services. You can opt out of promotional emails at any time.
For Legal Compliance: To comply with legal requirements, resolve disputes, and enforce our agreements.
3. Data Protection
We take appropriate security measures to protect your personal information, including encryption, access controls, and regular system updates. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:
Service Providers: Third-party companies that assist us in operating our website, processing payments, and delivering services.
Legal Authorities: If required by law, such as complying with subpoenas, legal processes, or protecting our rights and property.
5. Cookies
Our website may use cookies to enhance your experience. Cookies are small data files stored on your device that help us analyze site traffic, customize content, and improve your browsing experience. You can control cookie settings through your browser.
6. Your Rights and Choices
Access & Update: You have the right to access and update the personal information we hold about you. If you would like to request a copy of your data, please contact us.
Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Delete Information: You may request the deletion of your personal data by contacting us, subject to certain exceptions (e.g., legal obligations).
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing any personal information.
8. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
V Spec Detailing & Care
vspecautodetailing@gmail.com
1-949-545-8988
This privacy policy is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) if applicable.